Spa Habitat Policies
Tranquility
Please respect the peaceful environment of the spa by keeping voices to a whisper once you have entered the spa facilities and by turning off all cell phones, pagers and other electronic devices. Children under 16 years of age are not permitted inside the spa during business hours. Smoking is not allowed inside the spa or anywhere on spa property.
On-Time Arrival
Please arrive at least 20 minutes prior to the scheduled appointment time. If a service begins late due to client tardiness, the service will still end at the originally scheduled appointment time. All service times listed are approximate, and may include periods of relaxation or down time.
Reservations
Advanced reservations are required for all spa services. A credit card or gift card number is required in order to reserve a time slot.
Cancellation Fees
If a client must cancel a scheduled spa service, at least 24 hours advanced notice is required in order to avoid a cancellation fee. If proper advanced notice is not provided, the credit card (or gift card) used to hold the appointment will be charged a fee equal to 100% of the amount of the scheduled service(s).
Gratuities
Gratuities are graciously accepted and appreciated. Gratuities for spa services are typically in the 15% to 20% range or higher, based on satisfaction of your experience.
Groups
Our spas can accommodate groups from 3 to 20 people. Due to the business risk associated with cancellations or no-shows, full prepayment is required in advance, and a gratuity of 20% is automatically added to all services. Group cancellations or no-shows will be charged a fee equal to the full amount of the services cancelled. Other special rules or policies may apply in order to maintain a peaceful environment for other guests.
Forms of Payment
We accept Visa, MasterCard, American Express, and cash, as well as Spa Habitat Gift Cards and Instant Gift Certificates. (Please note: we do not accept SpaFinder, SpaWish or Spa & Wellness gift cards.)
For your safety, please notify the receptionist if you are pregnant or have any health issues or contraindications, including diabetes, heart or circulation problems, etc.
Spa Habitat prices and services are subject to change at any time without notice. Spa Habitat reserves the right to reject any business for any reason.